Effective Date: 01/01/2025
Who we are
GoldenEase Bill Pay is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
Communication Data: Any correspondence with our support team.
Personal Information: Name, email address, phone number, mailing address, and payment details.
Billing Information: Payment methods, billing details, and transaction history.
Technical Information: IP address, browser type, and device information when accessing our website.
2. How We Use Your Information
We use the information collected for:
- Processing and managing bill payments.
- Providing customer support and responding to inquiries.
- Enhancing website functionality and user experience.
- Complying with legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors assisting in payment processing and fraud prevention.
- Legal Authorities: If required by law or to protect against fraudulent activities.
- Affiliates & Partners: With your consent, for relevant financial services or promotions.
4. Data Security
We implement industry-standard security measures to protect your personal and payment information from unauthorized access, alteration, or disclosure.
5. Your Privacy Choices
You have the right to:
- Update or correct your personal information.
- Request deletion of your data (subject to legal and contractual obligations).
- Opt out of marketing communications at any time.
6. Cookies & Tracking Technologies
We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: [email protected]
🌐 Website: www.goldeneasebillpay.com